NA14 Outage

On May 19th 2016, a sequence of events perspired that would forever change the way customers view the Salesforce platform. Ok, thats a bit dramatic, nonetheless an outage occurred on the NA14 instance effecting millions of customers for well over 10 hours. But more significantly this was the first outage…

Cognitive Computing and salesforce.com

Recently I was selected to speak at Europe’s largest community led event for Salesforce Professionals, Londons Calling however I was not able to give my talk because of the birth of my first child. My wife went into labour the day before the event and she gave birth to…

Salesforce Project Framework - Part 2

In the previous post we discussed the benefits of setting up custom settings early on in the project lifecycle to act essentially as system config values. In this post we will look at the bread and butter of a salesforce developers work; triggers. Whilst the process builder will mean that…