Visitor Community

The partner team at KAUST regularly arranges visits to the university for large multi-national companies with the aim of forming a research partnerships. A trip to KAUST which is located in Thuwal, Saudi Arabia requires significant organisation.

Our Role

Mahat was ultimately responsible for setting up the Customer Community, defining the Sharing Model and helping to define the business process. The success of the project led to zero calls to the partner team from guests who have not been met by a KAUST rep at the airport.

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